Privacy Policy

The protection of your information is very important to us. We have, therefore, put in place security and data protection procedures which ensure maximum protection for your data. We require certain information for software registration, online shopping and our newsletter. Personal data are not, however, stored without your prior consent. All our staff is bound by these procedures.

What data are stored?

When registering, placing an order or making contact with Valueleaf Services Pvt Ltd, you are asked for personal data such as your name, email address and telephone number. Of course, you have the right not to disclose this information. In this event, however, Valueleaf is no longer able to provide you with the required products, services or information.

Data required for technical reasons

On visiting any website, information on the IP address, directing URL, date/time, browser version and operating system used are stored – for technical reasons – on the server log files. In addition so-called cookies are partially deposited locally on your computer. Cookies are small text files which are temporarily stored on your hard disk and can contain information on your visit to our website. They make navigation easier and improve user friendliness

These data are required for technical reasons and are not in any way attributed to an individual person. They are only evaluated in the form of anonymous statistics (see usage statistics).

Usage statistics

In order to improve our website, we collect statistical data on its use. For this we use the services of Google Analytics. In addition cookies and/or JavaScript may be used. A usage profile is created from this data under a pseudonym. The data are only collected and stored in pseudonym form. The data are not used to identify visitors to the website personally and are not collated with data on the holder of the pseudonym. This ensures that there is no link to the above protocol or user profile.

Google requires us to publish the following statement

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

If you wish to prevent your access to the Valueleaf website being evaluated by one of these services, you can stop cookies being deposited and/or JavaScript operating by selecting the appropriate settings on your browser.

What data are used for the Valueleaf newsletter?

You can subscribe to our newsletter on the Valueleaf website. When you subscribe, we ask you for personal data such as, for example, your name and email address. We only use these data to personalize and send out our mailings. We do not pass the data to third parties. To prevent the misuse of email addresses, subscribers are required to confirm their subscription to our newsletter by email in an automated process (double opt-in).

For statistical purposes, we carry out anonymized link tracking. It is not possible to relate this to individual recipients. You may cancel your subscription at any time, by simply using the link at the bottom of each of our mailings, by email to info@valueleaf.com

How are these data used?

Personal data are only collected, processed and used by Valueleaf, to the extent necessary for the provision of the services offered. In addition Valueleaf may also use these data for a purpose stated in each case in the input field – provided you give us your permission to do so.

Who is given this data?

Where you have given us personal data, we only use these to respond to your enquiries and fulfil agreements made with you and for administrative purposes. Your personal data are only passed on or otherwise transferred to third parties where this is necessary to fulfil the agreement or for invoicing purposes or where you have given your prior consent. You are entitled to withdraw any permission given at any time with future effect.

Deletion of stored data

Stored personal data are deleted if you withdraw your permission for them to be stored, if they are no longer required for the purpose for which they were stored or if their storage is not permitted for legal reasons.

Information on stored data

You may request information free of charge on all personal data which Valueleaf GmbH has stored on you. Of course you may correct any errors, update information which has changed or have stored data deleted. In addition you may at any time withdraw permission you have given for the collection, processing and use of your personal data

Security Advice

We make every effort, using all technical and organizational means available, to store your personal data such that they are not accessible to third parties. In the case of email communications, we cannot guarantee complete data security and we, therefore, recommend that confidential information is sent by post.

Data protection contact

For questions relating to the collection, processing or use of your personal data and for information on, corrections to or the blocking or deletion of data or the withdrawal of permission you have given, please contact: info@valueleaf.com

Grievance Redressal Mechanism

If you have any issue and/or dispute regarding this website, please feel free to contact the authorised representative of the Company as stated below.

Grievance Redressal Officer

Customers are requested to address all their grievances to the Grievance Redressal Officer. The contact details of the Grievance Redressal Officer are:

Sreetama Roy

Valueleaf Services (India) Private Limited
No. 1187, Bhagwati, 5th Main, 21st Cross, HSR Layout, Sector – 7,
Bengaluru-560102, Karnataka.
Email: legal@valueleaf.com

You may contact the Grievance Officer in relation to any grievances that you may have in relation to this Privacy Policy.